About the Role
We are looking for a Technical SAP Service Cloud V2 Consultant to join our team. This role involves designing, implementing, and maintaining SAP Service Cloud V2 solutions for Utilities Customer. The ideal candidate will have a blend of technical skills and functional knowledge to effectively support business processes and drive innovation.
Requirements
• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: 5-7 Years of Hands-on experience as an SAP Service Cloud V2 and/or very strong green field implementation experience of prior version of C4C.
• Technical Skills:
o Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP CRM, SAP C/4HANA, and SAP Cloud Platform Integration.
o Familiarity with SAP Business Technology Platform (BTP) and SAP HANA.
o Understanding of SAP ABAP programming, SAP Build Apps and SAP CDS views.
• Functional Knowledge: Understanding of customer service processes of Utilities company and best practices.
• Certifications: SAP certifications such as SAP Certified Application Associate - SAP Service Cloud V2 are preferred.
• Soft Skills: Excellent problem-solving skills, strong communication abilities, and the capacity to work collaboratively in a team environment.
About the Company
Winobell commands deep technical expertise in digital technologies like Salesforce CRM, SAP, Workday, and Snowflake. Our team is a focused group of professionals with a high level of passion in their niche domain. With experience in multiple Salesforce implementation projects worldwide, we prioritize customer success and strive to deliver the best solutions.