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Sr. Technical Lead SAP Service Cloud

Canada

Job Type

Contract

Workspace

Remote

About the Role

We are looking for a Technical SAP Service Cloud V2 Consultant to join our team. This role involves designing, implementing, and maintaining SAP Service Cloud V2 solutions for Utilities Customer. The ideal candidate will have a blend of technical skills and functional knowledge to effectively support business processes and drive innovation.

Requirements

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.

• Experience: 5-7 Years of Hands-on experience as an SAP Service Cloud V2 and/or very strong green field implementation experience of prior version of C4C.

• Technical Skills:

o Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP CRM, SAP C/4HANA, and SAP Cloud Platform Integration.

o Familiarity with SAP Business Technology Platform (BTP) and SAP HANA.

o Understanding of SAP ABAP programming, SAP Build Apps and SAP CDS views.

• Functional Knowledge: Understanding of customer service processes of Utilities company and best practices.

• Certifications: SAP certifications such as SAP Certified Application Associate - SAP Service Cloud V2 are preferred.

• Soft Skills: Excellent problem-solving skills, strong communication abilities, and the capacity to work collaboratively in a team environment.

About the Company

Winobell commands deep technical expertise in digital technologies like Salesforce CRM, SAP, Workday, and Snowflake. Our team is a focused group of professionals with a high level of passion in their niche domain. With experience in multiple Salesforce implementation projects worldwide, we prioritize customer success and strive to deliver the best solutions.

Cloud consultants serving North America

Contact us to explore how our CRM consultancy services can drive your business forward. Reach out to our team to discuss your specific CRM needs and goals.

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